SHIPPING

Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be handed over to our shipping partners.

Shipping Times
Delivery times vary by destination:

• United States: 7–12 business days
• United Kingdom: 7–14 business days
• Europe: 7–14 business days
• Canada & Australia: 10–20 business days
• Rest of World: 10–20 business days

Please note: Shipping times are estimates and may be affected by customs delays, holidays, or high-volume periods.

Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Tracking information may take 1–3 days to update after dispatch.

Incorrect Address
Please ensure your address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages
We are not liable for packages that are delayed, lost, or stolen during transit. If your package is significantly delayed, please contact us and we will help you open an investigation with the carrier.

Customs & Import Fees
International orders may be subject to customs duties or import fees. These charges are the responsibility of the customer.

Questions
If you have questions about your shipment, contact us anytime at:
info@shapexia.com